Richmond Symphony in Richmond, VA

FAQ

What are the benefits of becoming a subscriber?

Subscribers save 20% off single ticket prices! Subscribers also receive first priority on seating as well as the ability to purchase tickets before public on sale. Free ticket exchange is also able into another concert if you have a scheduling conflict. And don’t forget the Subscriber Hotline at 804-788-1212.

How do I subscribe? Click here to download brochure and order form.

Phone. Fax. Web. Subscribing is easy. To subscribe by phone, call the Subscriber Hotline 804. 788.1212. Subscription orders can also be submitted by fax 804. 788.1541 or NEW This Season…subscribe online.

Can I get a refund if I am unable to attend?

All ticket sales are final. Subscribers are able to exchange their tickets to a future concert if those tickets are received by the original concert date.

How long do most concerts last?

Our Altria Masterworks and Genworth Financial Symphony Pops concerts usually last between 1 ½ and 2 hours. The Metro Collection concerts usually last around 1 ½ hours while our LolliPops are about an hour.

What should I wear to an orchestra performance?

Our audience usually dresses in business casual however, there is no dress code. Please feel free to wear whatever makes you comfortable.

Are there discounts available for college students?

Yes! Full –time college students with a valid ID may purchase special $7 rush tickets the night of the performance (or afternoon in the case of matinees.) These tickets are based on availability and are issued on a first come first served basis.

Can I receive a discount if I’m bringing a group of people to a performance?

Yes, group rates are available for groups of 8 or more people. Please call 804.788.1212 for more information.

When do I applaud?

During our Altria Masterworks and Metro Collection concerts, it is customary to hold your applause until all movements are complete. However, if you feel the urge to applaud, PLEASE do so! At the Genworth Financial Symphony Pops and LolliPops you might find the people applaud freely throughout!

Can I bring my children to concerts?

Yes! Children are welcome to all of our concerts however, some concerts may be too long. Our LolliPops series is a perfect introduction to the symphony for kids!

What if I have accessible seating needs?

Accessible seating is available by request at all concerts. Please call Patron Services 804.788.1212 for more information.

Can I take pictures?

The use of cameras and recording devices is strictly prohibited inside the concert hall.

What if I arrive late?

Concerts begin promptly at the scheduled time and latecomers will be seated at a natural break in the music guided by front of house staff. If you must leave the hall during the performance, please do so quietly. Re-entry while the concert is in progress is at the discretion and guidance of the ushers.

Almost, forgot. Kindly quiet all your electronic devices.